Summary
This slideshow course covers marketing techniques to get customers to be prepared for extra costs, to encourage them to write good reviews, and how to get repeat customers, especially in your off-season. There are 37 slides with one 1.5 minute video. 

Objective
The objective of this course is to teach the student:
-preselling
-communication with customers
-how to get positive reviews
-educating the customer

How to write a google review: https://www.youtube.com/watch?v=3q8TBqVphXg 
CSIA:0.75 C&L, 0.25 B, 1.0 Total CEUs
NFI: 0.25 Elective CEUs